Privacy Policy
Last updated:
1. Introduction
Purginggrowdetox Ltd ("we", "us", or "our") operates the Vitiva website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place orders.
2. Information We Collect
Information You Provide: When you place an order or complete a contact form, we collect your name, phone number, email address, and delivery address. We use this information to process your order, confirm delivery, and provide customer support.
Automatically Collected: We use cookies and similar technologies to collect information about your browsing activity, device type, IP address, and pages visited. This helps us understand how visitors use our site and improve functionality.
3. How We Use Your Information
- Process and fulfil your orders
- Confirm orders and delivery details
- Provide customer support
- Send transactional communications (order updates, tracking)
- Analyse site performance and user experience
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Contract: To fulfil orders you've placed with us
- Legal Obligation: To comply with UK and EU law
- Legitimate Interest: To improve our services and prevent fraud
- Consent: For marketing communications (which you can opt out of anytime)
5. Data Sharing
We do not sell your data. We share your information only with trusted partners necessary to fulfil orders (courier services for delivery) or when legally required. All third parties are bound by confidentiality agreements.
6. Data Retention
We retain your personal data for as long as necessary to fulfil orders and comply with legal obligations (typically 6-7 years for business records). You can request deletion anytime, subject to legal requirements.
7. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request erasure ("right to be forgotten")
- Restrict processing of your data
- Receive your data in a portable format
- Object to processing (including for marketing)
- Lodge a complaint with the ICO (Information Commissioner's Office)
To exercise these rights, contact us at info@purginggrowdetox.world.
8. Cookies & Tracking
We use cookies for essential functions (processing orders) and optional ones (analytics, advertising). You control cookie preferences through our cookie banner. Google Ads and Google Analytics may collect data-see their privacy policies for details.
9. Third-Party Services
Google Ads: We use conversion tracking to measure campaign performance. Google processes conversion data in accordance with their privacy policy.
Google Analytics: We collect site usage data to understand visitor behaviour and improve functionality. Google is a data processor for us.
Google Maps: We embed maps showing our office location. Google collects your interaction data with maps.
10. Data Security
We use industry-standard encryption (HTTPS) and security measures to protect your information. However, no method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the site implies acceptance of changes.
12. Contact Us
Purginggrowdetox Ltd
57 Eastcastle Street
London W1W 8EB
United Kingdom
Email: info@purginggrowdetox.world
Phone: +44 20 7123 4567